Last updated: August 30, 2026
Overview
SendFlow ("we", "us"), operated by J Nova Systems (SMC-Private) Limited, provides large-file transfer services. This policy explains what information we collect and how we use it when you use send-flow.com.
Information we collect
- Files you upload and metadata (filename, size, MIME type)
- Email addresses when you share transfers or create an account
- IP addresses and browser fingerprints for abuse prevention
- Payment and billing information processed by Paddle.com Market Limited ("Paddle"), our Merchant of Record. We do not store card numbers. Paddle may collect name, email, billing address, and tax identifiers required for checkout, invoicing, and compliance. See Paddle's Privacy Policy.
How we use your data
We use collected data to deliver file transfers, prevent abuse, process payments via Paddle, send transactional emails, and improve our service. We do not sell your personal data.
Data retention
Uploaded files are automatically deleted when transfers expire. Audit logs are retained for up to 90 days for security purposes. Billing records are retained by Paddle as Merchant of Record according to their policies and legal requirements.
Contact
For privacy inquiries, contact us at privacy@send-flow.com.