Last updated: September 27, 2026
SendFlow is operated by J Nova Systems (SMC-Private) Limited. Paid plans are processed through Whop.
Paid plans are processed by Whop. Whop handles checkout, recurring billing, applicable sales tax or VAT collection and remittance where Whop is responsible, customer payment receipts, and payment-related support for those orders.
30-day money-back guarantee
You may request a full refund within 30 days of the order completion date. This guarantee is unconditional. We do not deduct processing fees or apply exceptions inside that window.
The 30-day window applies to that order (for example, a monthly or yearly subscription charge). Canceling a subscription stops future renewals; it does not replace this refund right for a charge still inside 30 days.
How to request a refund
Email contact@send-flow.com with the email used at checkout and the order or receipt ID if you have it. Whop processes the payment refund through the original payment method.
Canceling a subscription
You can cancel anytime from SendFlow billing settings (Whop membership management). After cancel, you keep access until the end of the paid period unless a refund is issued.
Contact
Refund and billing questions: contact@send-flow.com.